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Cookie Policy.

A clear explanation of how and why we use cookies and local storage on ESS websites.

Last updated: 19 May 2026  ·  Eastall Software Systems Limited

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently and to provide information to site owners. Cookies are not programs and cannot carry viruses or install malware on your device.

This policy covers cookies and browser local storage used across all ESS websites, including eastall.software, eastallss.com, and eastallsoftware.com. We do not use cookies for advertising or cross-site tracking.

Cookies We Use

We set the following cookies on ESS websites. All cookies listed here are strictly essential — we do not use analytics or advertising cookies.

  • session_id — Maintains your login session on the ESS customer portal (MyESS). Expires at session end or after 30 days of inactivity. This cookie is strictly necessary for account access and cannot be disabled while using the portal.

Because we only use essential cookies, our cookie consent banner is informational in nature. There are no non-essential cookies to accept or decline.

Browser Local Storage

In addition to cookies, we use browser local storage for certain preferences. Local storage is not a cookie — it is stored locally in your browser and is never transmitted to our servers. It persists until you clear your browser data.

  • ess-theme — Stores your selected colour theme (light or dark). Used to restore your preference on subsequent visits. Never sent to our servers.
  • ess-cookies — Records that you have acknowledged our cookie policy banner, so it is not shown on every visit. Never sent to our servers.

You can clear local storage at any time through your browser's developer tools or by clearing your browsing data. Doing so will reset your theme preference and cause the cookie banner to reappear on your next visit.

Third-Party Cookies

Some third-party services integrated into ESS websites may set their own cookies. We have no control over these cookies — please refer to the respective third-party policies for details:

  • Stripe — May set cookies if you access the Stripe billing portal or payment flow. Governed by Stripe's Cookie Policy.
  • Discord — May set cookies during the OAuth2 authentication flow when you log in via your Discord account. Governed by Discord's Privacy Policy.

Managing Your Cookie Preferences

You can manage cookies and local storage in the following ways:

  • Browser settings: Most browsers allow you to block or delete cookies through their privacy or security settings. Blocking the session cookie will prevent you from staying logged in to the MyESS portal.
  • Local storage: You can clear local storage through your browser's developer tools (Application → Local Storage) or by clearing your browsing data. This will reset your theme preference and cookie banner acknowledgement.
  • Third-party cookies: Third-party cookies set by Stripe or Discord can be managed through their respective platforms or blocked via your browser settings, though this may affect payment or login functionality.

Questions?

If you have questions about how we use cookies or local storage, please contact us at legal@eastall.software or via our contact page.